Frequently Asked Questions About PracticeBrain
Who uses PracticeBrain?
Physical therapy offices, massage therapists, personal trainers, dentists. Virtually any health care provider that wants to give patients a more user-friendly and modern way to make and confirm appointments.
What about security of patient information?
PracticeBrain offers highly secure patient/professional communications with 256-bit encryption.
Do I need to install any hardware?
No, Practicebrain is 100% web based, so there is no need for any hardware or special software. Practicebrain is fully compatible with popular web browser software including Internet Explorer, Firefox and Google Chrome.
Is there a annual contract?
No, our service is subject to a monthly contract. You’re free to cancel at any time.
Can I save or export my information?
Yes, all practice information is available to your practice’s authorized admin user for download in Excel or CSV format.
I don’t have a website. How can I use PracticeBrain?
We can provide you with a turnkey, content managed website at a very affordable monthly cost.
I already have a website. How can I use PracticeBrain?
PracticeBrain offers customized “widgets” that install in minutes on any page of your existing website. These widgets let you patients request an appointment without leaving your website.
Can I just use Patient scheduling without the messaging or backoffice functions?
Yes, but many practices get the full benefit of using PracticeBrain by integrating appointment scheduling with patient communications and administrative functions.
Can I add extra features later on?
Yes, Practice Brain is designed to be modular so you can add on extra functions when you’re ready.
What happens if I exceed my plan quota for patient messaging units?
Our messaging plans are designed for very heavy use…less than 5% of practices will exceed the plan’s allotment. If you do, we charge you a per-message fee of $0.30.
I already have a practice management system that handles claims, documentation and billing. Why do I need PracticeBrain?
Back-office automation is great to help refine the administrative functions of your practice. However, often these applications to nothing to make the patient experience easier and PB automates the patient-facing functions of your practice